Frequently asked questions
How does TT Apartments work?
You submit your accommodation requirements and our team sources suitable options through its network of owners and property managers.
Do you own the apartments listed on your website?
TT Apartments primarily operates as an apartment-sourcing service, working with independent apartment owners and property managers.
Which cities do you cover?
Our primary locations are Lagos and Abuja. We can also source accommodation in other Nigerian cities on request.
Do I have to pay before seeing apartment options?
[Management to confirm the sourcing and payment policy.]
How do I confirm an apartment?
Once you select an apartment, our team provides the pricing, payment details and booking requirements. Your reservation is confirmed after the applicable payment and confirmation process.
Is there a caution fee?
Caution fees depend on the apartment and its management’s requirements. Any applicable fee is communicated before payment.
Are caution fees refundable?
[Management to confirm refund conditions and any deductions, which follow each apartment’s terms.]
What time is check-in and check-out?
Times depend on the apartment and are communicated before booking confirmation.
What identification documents are required?
[Management to confirm identification requirements.]
Can I cancel my booking?
[Management to confirm the cancellation policy and refund conditions.]
Can I request specific apartment features?
Yes. You can request features such as swimming pools, private cinemas, gyms, balconies, ocean views and more.
Can I book for a large group?
Yes. Submit your group size and bedroom needs and we will source suitable options.
Can I book for an extended stay?
Yes, subject to availability and the apartment’s terms.